Farhan Thawar

How Shopify builds a high-intensity culture | Farhan Thawar (VP and Head of Eng)

Source 1052024-12-1922,442 words

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Opening
Farhan Thawar (00:00:00): If you do the hard path and it doesn't work, actually you still win because you've now done something hard. You've probably worked with smart people. You've learned something along the way that is valuable. I meet lots of job seekers. I go, what are you doing to try to find a job? Are you really learning anything from sending out 10 resumes a day? Why don't you look at the API Docs and build something? Even if you don't get a job at Shopify, you've learned something....

The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.

Low-ego framing
There's been a drive to delete code and simplify. Farhan Thawar (00:00:37): We have a Delete Code Club. We can always almost find a million-plus lines of code to delete, which is insane. Lenny...

Uses we/us, uncertainty, or learner framing instead of performing authority.

Accept praise cleanly
Lenny Rachitsky (01:27:45): That's so funny. Amazing. Thank you for sharing that. Before we get to a very exciting lightning round, is there anything else that you think would be...

Accepts praise without shrinking from it or turning it into a performance.

Low-ego framing
a terrible company that's extremely frustrating to work at or building, I don't know, a house in a really dumb way, but it's just really hard. What else do you find is important to think about when...

Uses we/us, uncertainty, or learner framing instead of performing authority.

Accept praise cleanly
Farhan Thawar (01:39:31): Amazing. Lenny Rachitsky (01:39:33): Thank you so much for being here. Thanks for having me. Bye everyone. Lenny Rachitsky (01:39:38): Thank you so much for...

Accepts praise without shrinking from it or turning it into a performance.

Ending
the place I try to hang out the most, X at FNThawar, and maybe I'll put that in the show notes. And then listeners for me. I mean, I love to be challenged. I'm sure that there are people who are like, they heard something that I said and they're like, oh, that's super dumb. We do this instead. Or here's research that says that that won't work....

The ending reorients from guest intimacy to listener usefulness.