Opening
Geoff Charles (00:00:00): So when I joined, we were about 10-ish folks, about eight engineers, and in three months, we built a competitor to Amex. Six months after that, we built a competitor to Expensify, both publicly traded companies. We hit a hundred million in annual revenue. I think we were under at that point, 50 total in the R&D department, less than four engineers and three PMs. And then we started expanding into accounts payable....
The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.
Accept praise cleanly
hit a hundred million downloads. I think we built an A-plus team here. Geoff, thank you so much for doing this. Two final questions. Where can folks find you online if they want to ask you any other...
Accepts praise without shrinking from it or turning it into a performance.
Ask with curiosity
your goal and often works shockingly, sometimes burnt a lot of people out. How do you think about for just finding that balance and, I don't know, is there an example of just like, "Here's a really ambitious goal?"...
Turns a moment that could become critique into a question about the guest's thinking.
Carry memory
Lenny (00:51:34): I love this advice. You mentioned earlier that PMs can't really do much on their own, but I think this is the thing PMs can do is PMs have the time to think...
Returns to something said earlier, proving the conversation has memory.
Accept praise cleanly
Lenny (01:16:24): What a beautiful way to end it. Geoff, thank you again so much for being here. Geoff Charles (01:16:28): Thanks a lot, Lenny. This was a lot of fun. Lenny...
Accepts praise without shrinking from it or turning it into a performance.
Ending
Geoff Charles (01:15:44): You can find me on Twitter and LinkedIn. Twitter is geoffintech. How can they be useful? Honestly, your attention is a gift. If you're interested in joining us here at Ramp, we're obviously hiring incredible people. So if anything that I shared resonates with you and if you want to join the team, and we're hiring across product engineering design, but most importantly, be kind to yourself. I think I've been a huge listener to this podcast. It's an honor to be here. I know very little....
The ending hands attention back to the guest's work instead of ending on the host.