Opening
Gina Gotthilf (00:00:00): Communication is constantly underrated. Gina Gotthilf (00:00:02): And communication isn't about being able to convey a message, it's about being able to convey a message in a way that the listener receives it, and understands it, and remembers it. And that's really hard to do. Gina Gotthilf (00:00:13): One of the things I've helped employ at Duolingo that I think is still there today, it's definitely not just me, it was an amazing team, is a unique voice....
The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.
Low-ego framing
Gina Gotthilf (00:00:25): There is always a quirk, like it's...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
Lenny (00:04:47): Really appreciate that. I'm more excited to have you on the podcast. And I...
Accepts praise without shrinking from it or turning it into a performance.
Return warmth
0:44): Amazing. This question elicits so many interesting insights and stories. I appreciate you sharing all that. Final question. You majored in philosophy, if I'm not mistaken. I'm curious, do you have a...
Matches the guest's warmth and keeps the social temperature generous.
Ask with curiosity
money, how do you get money down to your country? That's not simple at all. How do you think about the FX transactions and not get screwed in the process and who's going to do it? And so anyway, there's a number of...
Turns a moment that could become critique into a question about the guest's thinking.
Low-ego framing
Gina Gotthilf (00:17:37): There were a lot of us who had large eagles, and had been...
Uses we/us, uncertainty, or learner framing instead of performing authority.