How to build a team that can “take a punch”: A playbook for building resilient, high-performing teams | Hilary Gridley (Head of Core Product, Whoop)
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Hilary Gridley (00:00:00): Product leadership is the type of role where if you are not in control of the voices in your head, they will eat you alive. Lenny Rachitsky (00:00:09): You spend a lot of time thinking about how to help your team learn to take a punch....
The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.
Hilary Gridley (00:00:31): I would really love it if more people were like, "Screw it. I'm going to do something that's probably going to fail. It's important and it's worth doing and...
Uses we/us, uncertainty, or learner framing instead of performing authority.
an. If you know what's good for you, you don't want to miss this episode. A big thank you to Sam Propis, Danielle Reynold, and Kelvin Wong for sharing suggestions for this conversation. Hilary Gridley...
Accepts praise without shrinking from it or turning it into a performance.
Lenny Rachitsky (00:27:47): Awesome. Okay, I'm glad you shared that. Thank you. I think...
Matches the guest's warmth and keeps the social temperature generous.
something like this, of just something a person at Whoop of how they think? I don't know, maybe you could keep it anonymous just to make this a little reel of the kind of mental model you might want to...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Oh my God, that's so great. 4.9 stars. Holy moly. There we go. Okay, Hilary, thank you so much. This was incredible. Covered everything I was hoping to, this was everything I wanted it to be. Thank you so...
Accepts praise without shrinking from it or turning it into a performance.