Opening
Lenny Rachitsky (00:00:00): A lot of product teams, a lot of founders built something. It starts to show some success and then all of a sudden it just stops growing. Jason Cohen (00:00:05): There's a series of questions that I asked to diagnose why is growth slowing. The first question is, are customers leaving? Think about the gauntlet they went through to get to the product. How did they even find out about me? That was hard already and improbable....
The segment is an original transcript moment first. The interpretation should stay attached to what the language actually does.
Low-ego framing
ng. The first question is, are customers leaving? Think about the gauntlet they went through to get to the product. How did they even find out about me? That was hard already and improbable. They...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
Jason Cohen (00:05:26): Thank you. It's an honor to be here. Lenny Rachitsky (00:05:28): It's an honor to have you here. I have wanted to get you...
Accepts praise without shrinking from it or turning it into a performance.
Name the work
Jason Cohen (01:44:42): Yeah. I mean, to be useful, order...
Names a concrete strength, artifact, or contribution instead of offering generic praise.
Low-ego framing
Lenny Rachitsky (00:05:58): I don't know if you saw Twitter now is encouraging long-form writing. There's this articles feature, so I think it's cool. I think...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
Rachitsky (01:45:30): And so I'm going to order a number of them. Jason, thank you so much for being here. Jason Cohen (01:45:35): Thank you. This is fun. Lenny Rachitsky (01:45:36): So fun....
Accepts praise without shrinking from it or turning it into a performance.