Opening
Jason Shah (00:00:00): Pushback is, I couldn't imagine a word more viscerally that makes you feel like you're sort of physically going against what somebody else wants, and it gears people into a mindset of then, well, how should I push back. It starts from a place of I need to disagree, I need to say no....
The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.
Ask with curiosity
what somebody else wants, and it gears people into a mindset of then, well, how should I push back. It starts from a place of I need to disagree, I need to say no. It's a very negative mindset, purely...
Turns a moment that could become critique into a question about the guest's thinking.
Low-ego framing
against what somebody else wants, and it gears people into a mindset of then, well, how should I push back. It starts from a place of I need to disagree, I need to say no. It's a very negative...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
Jason Shah (01:09:48): Thanks, Lenny. Lenny (01:09:50): Thank you so much for listening. If you found this valuable, you can subscribe to the show on Apple Podcasts, Spotify, or your...
Accepts praise without shrinking from it or turning it into a performance.
Return warmth
's do it again. And so, how do you feel about that? Jason Shah (00:05:15): I appreciate that, Lenny. I'm honored that you would have me back. I'm going to count it as the personal record of two times on...
Matches the guest's warmth and keeps the social temperature generous.
Ask with curiosity
Here's how I like to build product most." I know it's always a combination, but how do you think about that? Jason Shah (00:18:39): Yeah, it's definitely a combination, but I would say if I had to pick, Amazon, even...
Turns a moment that could become critique into a question about the guest's thinking.