Opening
Jerry Colonna (00:00:00): We're socialized to bullshit not only ourselves, but everybody else, especially in the entrepreneurial community. All our companies are moving up into the right. Every product is working. We don't really have any problems because we're crushing it, and that's just a lie. The question that I often ask is how have I been complicit in creating the conditions I say I don't want. The purpose of this question is actually to evoke your own agency....
The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.
Accept praise cleanly
Jerry Colonna (00:17:28): Thank you for giving me more of that answer. And trust me, your listeners are going to appreciate you being fully there in just...
Accepts praise without shrinking from it or turning it into a performance.
Name the work
Jerry Colonna (01:20:41): Or 10 copies of the book. Lenny Rachitsky (01:20:43): Or 100 copies for everyone...
Names a concrete strength, artifact, or contribution instead of offering generic praise.
Return warmth
it hardest is to feel like I'm the only one who's going through this. So what I appreciate about what you do, Lenny, is that under the guise of talking about product, you're really talking about the process...
Matches the guest's warmth and keeps the social temperature generous.
Low-ego framing
is, if I can reflect back to your original question, the fear is if I go there, I don't know what's going to happen as a consequence of that. If I pause and ask myself, is this relationship working out for me?...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
Jerry Colonna (01:22:19): Thank you for having me. It was a delight. Lenny Rachitsky...
Accepts praise without shrinking from it or turning it into a performance.