Opening
Jules Walter (00:00:00): If you give me feedback, I'll be like, "Hey, thank you so much. This is super helpful," because people are like, "Oh, he actually likes the feedback." Now, inside my heart might be melting. I'm like, "Oh, I thought I got better at this." You know what I mean? Lenny (00:00:14): Yeah. Jules Walter (00:00:14): But externally, I'm like, "Hey, thank you," and I mean it. I think that's the key that most people don't focus on....
The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.
Accept praise cleanly
6 --- Jules Walter (00:00:00): If you give me feedback, I'll be like, "Hey, thank you so much. This is super helpful," because people are like, "Oh, he actually likes the feedback." Now, inside my heart...
Accepts praise without shrinking from it or turning it into a performance.
Ask with curiosity
also Bradley Horowitz, former VP of Google Photos, also helped me in terms of how do you think about leadership and so on. Many other folks, Nikhyl Singhal, VP at Meta helped me with PM career. So, lots of mentors for...
Turns a moment that could become critique into a question about the guest's thinking.
Low-ego framing
and that ride at Slack, what's like maybe the most tangible memory or most, I don't know, interesting story of just riding that rocket ship of Slack growth as one of their early PMs? Jules Walter...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
was a longtime coming. It was everything I hoped it would be and more. Thank you again so much for being here. Two final questions: where can folks find you online if they want to reach out and...
Accepts praise without shrinking from it or turning it into a performance.
Ending
I don't anchor a lot on the first question. What I find the most value from are the follow-ups. Once you ask that question, you can take in various directions like, "Why did you focus on this versus other things? How did this come to your attention? Was it feedback you sought or feedback people gave you, et cetera?" Yeah. Lenny (01:09:24): Awesome advice. Jules, this interview was a longtime coming. It was everything I hoped it would be and more. Thank you again so much for being here....
The ending stays curious after the formal conversation is almost done.