Opening
Karri Saarinen (00:00:00): My belief is that, like any domain or industry, the more it matters, the more the design matters. What happens is whenever there's a new paradigm, I don't know, like the mobile or the web or something the first iterations of those products existing there, they don't have to be super well designed necessarily because they are the first....
The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.
Low-ego framing
more the design matters. What happens is whenever there's a new paradigm, I don't know, like the mobile or the web or something the first iterations of those products existing there, they don't have to be...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
All right. Next episode, we're going to do a cooking show with Karri. Karri, thank you so much for being here. You're building a very special company in a really unique way, and I think many founders and...
Accepts praise without shrinking from it or turning it into a performance.
Ask with curiosity
him like, "Can you help us figure out what exactly should this data tool and how should it work?" I think there's different ways of doing that. I think always the easiest way is let's just copy what some...
Turns a moment that could become critique into a question about the guest's thinking.
Carry memory
Lenny (00:43:27): You mentioned earlier that you don't set metrics goals and so let me dig into that a little bit. Is that true? You don't really have number...
Returns to something said earlier, proving the conversation has memory.
Accept praise cleanly
a ton from watching you operate in the business that you're building. Again, thank you so much for being here. Two final questions. Where can folks find you online if they want to reach out, maybe ask you...
Accepts praise without shrinking from it or turning it into a performance.