Keith Coleman Jay Baxter

An inside look at X’s Community Notes | Keith Coleman (VP of Product) and Jay Baxter (ML Lead)

Source 1722025-02-2719,907 words

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Opening
Lenny Rachitsky (00:00:00): The work that you guys do has had such a tremendous impact on the way the world works. I want to start with just giving people a brief understanding of what is Community Notes. Keith Coleman (00:00:09): Someone on X can see a post. If they think it's misleading, they can propose a note that they think other people might find informative. Other people can then rate that note. Jay Baxter (00:00:18): We actually look for agreement from people who have disagreed in the past....

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Low-ego framing
Jay Baxter (00:00:18): We actually look for agreement from people who have disagreed in the past. And what we see is when people actually have...

Uses we/us, uncertainty, or learner framing instead of performing authority.

Accept praise cleanly
RL. Oh man, you're about to get flooded. Lenny Rachitsky (01:46:36): Guys, thank you so much for doing this. Is there anywhere other than that place to go off, join the team as an ML engineer, is there...

Accepts praise without shrinking from it or turning it into a performance.

Name the work
5:25): Imagine being the person who wrote that. You probably have 12 followers. Your posts probably get a couple likes. And here, you just put a note on the White House and they changed their public talking...

Names a concrete strength, artifact, or contribution instead of offering generic praise.

Low-ego framing
Jay Baxter (00:27:00): Quote. Posts way less when notes are applied. I don't know, for people out there who typically run A-B tests on big platforms, you may already be familiar with this, but 1% is...

Uses we/us, uncertainty, or learner framing instead of performing authority.

Accept praise cleanly
URL. Oh man, you're about to get flooded. Lenny Rachitsky (01:46:36): Guys, thank you so much for doing this. Is there anywhere other than that place to go off, join the team as an ML engineer, is there...

Accepts praise without shrinking from it or turning it into a performance.