Lane Shackleton

What sets great teams apart | Lane Shackleton (CPO of Coda)

Source 1842023-10-0115,551 words

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Source moments

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Opening
Lane Shackleton (00:00:00): Moments that stretch you or moments that you feel uncomfortable in or you find yourself saying, "Oh shit. I shouldn't be here," or, "I'm under qualified to be here," those are the moments you should be seeking out. Those are the moments that stretch you and give you a new foundation. So oftentimes you'll hear a career question like, "Hey, do you feel like you're growing in your role?" And that's a very ambiguous, in my opinion, way to ask this question....

The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.

Return warmth
Lenny (00:00:51): Lane Shackleton (00:04:07): So glad to be here. Thanks for having me. Lenny (00:04:09): It's absolutely my pleasure. I've always really admired the...

Matches the guest's warmth and keeps the social temperature generous.

Low-ego framing
years, and what are they?" I think if you ask yourself that question and the answer is, "It's been a really long time since I've been stretched in some meaningful way or I've felt like I'm under...

Uses we/us, uncertainty, or learner framing instead of performing authority.

Accept praise cleanly
after listening to this why that's the case and where it trickles down from. Thank you so much for being here. Two final questions. Where can folks find you online if they want to reach out and ask you...

Accepts praise without shrinking from it or turning it into a performance.

Return warmth
Lenny (00:31:31): I appreciate it. This podcast episode is already very special. The point you just made reminds me of something that I heard you...

Matches the guest's warmth and keeps the social temperature generous.

Ask with curiosity
Lane Shackleton (00:50:11): People are always coming up with new creative ways to make...

Turns a moment that could become critique into a question about the guest's thinking.