Merci Grace

Merci Grace (ex-Head of Growth at Slack) on PLG, interviewing, storytelling, building a diverse team, hiring salespeople, building a growth team, and much more

Source 2152022-07-1110,741 words

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Opening
Lenny (00:00:03): Merci Grace has been a founder, an investor, head of growth at Slack, and now a founder again. She's also one of the co-founders of Women in Product, which, if you listen to this podcast, you know I'm a huge fan of....

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Low-ego framing
you listen to this podcast, you know I'm a huge fan of. In our conversation we cover what she's learned from her time helping Slack build a product team and figure out growth, how Slack innovated...

Uses we/us, uncertainty, or learner framing instead of performing authority.

Accept praise cleanly
Lenny (00:03:02): Merci, thank you so much for joining me. I've always been such a fan of yours from afar through your writing and your Twitter. We've...

Accepts praise without shrinking from it or turning it into a performance.

Low-ego framing
support team to help get people's machines working and things like that. So I don't know, because what you have is a little bit of a prosumer use case, right, where people have a personal but also very much...

Uses we/us, uncertainty, or learner framing instead of performing authority.

Accept praise cleanly
Lenny (00:58:40): Amazing. Merci, thank you so much for joining me. I had a ton of fun. I learned a ton, and thank you. Merci Grace (00:58:46): Likewise,...

Accepts praise without shrinking from it or turning it into a performance.

Ending
area that we're building in. And if you're someone who is curious about product-led growth, if you're head of growth at a company, if you're a CEO, or a founder, or an investor who's interested in finding out more, picking up maybe even a tool to help you be successful at it, go to panobi.com, and you can also just DM me on Twitter. Lenny (00:58:02): Speaking of that, where can folks find you online? How do they reach out? And then also just how can the audience be useful to you?...

The ending hands attention back to the guest's work instead of ending on the host.