Opening
Richard Rumelt (00:00:00): Don't call it strategy, call it an action agenda. It's huge numbers of people out there willing to sell you advice on mission and your vision and your values, all these things that have to be in place before you can have strategy. That's not true. Begin to try to identify the one or two key challenges that can actually be addressed and what are we going to do about it? What are the coherent actions we're going to do to take these on?...
The opener names the listener's problem first, then makes the guest useful to that problem.
Low-ego framing
the one or two key challenges that can actually be addressed and what are we going to do about it? What are the coherent actions we're going to do to take these on? Okay, we're going to go after...
Uses we/us, uncertainty, or learner framing instead of performing authority.
Accept praise cleanly
Richard Rumelt (00:04:33): Thank you for having me, Lenny. Lenny (00:04:35): It is such an honor to have you on this podcast. So many guests on the...
Accepts praise without shrinking from it or turning it into a performance.
Name the work
on the podcast have mentioned you and mentioned the book. I probably bought your book for, I don't know, dozens of people over the years, and it is just so cool to have you on and to get to delve into...
Names a concrete strength, artifact, or contribution instead of offering generic praise.
Accept praise cleanly
Richard Rumelt (01:48:45): Lenny, thank you for a really pleasant time chatting....
Accepts praise without shrinking from it or turning it into a performance.
Ending
a bit expensive to some extent, and most of the times we've had foundries, they really help the company gather its wits and its resources and do something, which I'm very pleased with how the foundries work. It's not so easy to figure out how to take the foundry concept and expand it. I've talked to a couple consulting firms about, "Well, the guys like learn how to do boundaries," and they say, "How does it work? It's one guy for three days? That's not what we do. We do 10 guys for three years....
The ending makes gratitude concrete, which turns warmth into checkable behavior.