John Mark Nickels

John Mark Nickels (00:00:00): Get clear on your objective function, and one way that I've gotten clear on it is trying to think about it from future me because five years from now, I'm not going to give a if I made the presentation slightly better, but I'm going to care a lot about what kind of relationship I have with my daughters, and that means that the next action, the next thing I do today and tomorrow, those will translate into the relationship with her, right?...

The opener starts with biography before advice. That order makes the guest legible as a person before the listener extracts tactics.

aren't really tuned into an awareness that our lives will come to an end. We try to pretend like we're going to live forever and just not think about it. And the horror of it is that we succeed,...

Uses we/us, uncertainty, or learner framing instead of performing authority.

Uber to lead product for the mobility team. John Mark Nickels (00:02:08): Thank you, Lenny. Thanks for having me. I'm thrilled to be here. Really appreciate your dedication to helping product managers...

Accepts praise without shrinking from it or turning it into a performance.

John Mark Nickels (00:22:35): Yeah, thank you. I appreciate the compliment. Thank you, Brent. That is a great quote. Wow. Yeah, I mean there's no magic toolkit or manual. I've...

Matches the guest's warmth and keeps the social temperature generous.

relative to each other? How do we think about which one's to show which user? How do you think about the ranking and so forth? And then that all has feedback loops into the pricing and matching itself as well. John...

Turns a moment that could become critique into a question about the guest's thinking.

into all that. I guess for me, a couple of things have been helpful. One is you mentioned earlier finding a mission that you're really passionate about. I think it would be hard for me to come up with a strategy for...

Returns to something said earlier, proving the conversation has memory.